All Systems Operational

About This Site

ZetaSafe publishes up-to-date information on service availability on this site. Visit any time to get current status information, or "Subscribe to System Updates" to setup automatic notifications of issues by email. If you are experiencing an availability or performance issue that is not described below, please inform us at support@zetasafe.com

Website Operational
Report Generation ? Operational
Email Delivery ? Operational
ZetaMobile ? Operational
ZetaSurvey ? Operational
Other Services and REST APIs Operational
PlanetFM Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 18, 2020

No incidents reported today.

Sep 17, 2020
ZetaSafe Website Update - Build: 202008031034
Completed - The scheduled maintenance has been completed.
Sep 17, 15:15 UTC
Verifying - Update was carried out successfully.
Sep 16, 15:08 UTC
Scheduled - Reports/Website Update:

> NEW! Open vs Closed Report - This is a scheduleable report based on a hybrid of the 'Result Notes: Open vs Closed' widget and 'All Notes'; designed to give you clarity on your current note status.

> Result Compliance Tracker has been updated to show all tasks and any ad-hoc entries, no matter how often it is scheduled!

> Back-end improvements and bugs squished!

Other optimisations - We constantly monitor and adapt ZetaSafe for speed, performance & security.

ZetaSafe status and updates can be accessed here or by simply clicking the 'System Status' link at the bottom the website. New alerts will show as a notification bar on the web page.
Website
Sep 16, 15:07 UTC
Sep 16, 2020
Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020
Zendesk Support Outage
Resolved - Zendesk have resolved the issue and we can resume support.

Thanks again for your patience.
Sep 9, 12:35 UTC
Identified - Our support provider is currently experiencing an outage which is affecting our ability to take calls or respond to emails.

If you urgently require assistance, please get in touch with your account manager.

Thank you for your patience.
Sep 9, 12:17 UTC
ZetaSafe Website Update - Build: 202008020749
Completed - The scheduled maintenance has been completed.
Sep 9, 12:10 UTC
Verifying - Updates have been successful.
Sep 8, 15:08 UTC
Scheduled - Reports/Website Update:

> Back-end improvements and bugs squished!


Other optimisations - We constantly monitor and adapt ZetaSafe for speed, performance & security.

ZetaSafe status and updates can be accessed here or by simply clicking the 'System Status' link at the bottom the website. New alerts will show as a notification bar on the web page.
Website
Sep 8, 15:07 UTC
Sep 8, 2020
ZetaSafe Website Update - Reports Only
Completed - The scheduled maintenance has been completed.
Sep 8, 13:45 UTC
Verifying - This update has successfully gone live.
Sep 7, 13:33 UTC
Scheduled - Reports:

> We have added the option to include Could Not Completes (CNC's) to the 'All Task Results' report which will allow you track your site visits with ease.


Other optimisations - We constantly monitor and adapt ZetaSafe for speed, performance & security.

ZetaSafe status and updates can be accessed here or by simply clicking the 'System Status' link at the bottom the website. New alerts will show as a notification bar on the web page.
Sep 7, 13:32 UTC
Sep 7, 2020
ZetaMobile Release - iOS 1.10 (1.0.18)
Completed - The scheduled maintenance has been completed.
Sep 7, 13:33 UTC
Verifying - App has been released successfully; it is currently awaiting Apple to push to the store.
Sep 7, 10:01 UTC
Scheduled - The latest version of ZetaMobile for iOS has been released.

Please synchronise your data and update the app when available; it may take up to 48 hours before the app is available on the store.

> General app optimisations
Sep 7, 09:57 UTC
Sep 6, 2020

No incidents reported.

Sep 5, 2020

No incidents reported.

Sep 4, 2020

No incidents reported.

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