All Systems Operational

About This Site

ZetaSafe publishes up-to-date information on service availability on this site. Visit any time to get current status information, or "Subscribe to System Updates" to setup automatic notifications of issues by email. If you are experiencing an availability or performance issue that is not described below, please inform us at support@zetasafe.com

Website Operational
Report Generation ? Operational
Email Delivery ? Operational
ZetaMobile ? Operational
ZetaSurvey ? Operational
Other Services and REST APIs Operational
PlanetFM Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 5, 2020

No incidents reported today.

Apr 4, 2020

No incidents reported.

Apr 3, 2020
Completed - The scheduled maintenance has been completed.
Apr 3, 09:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 2, 08:56 UTC
Scheduled - > NEW! 'Consecutive Unable to Complete' widget - This new widget displays the top 25 tasks which have had two or more consecutive Unable to Complete entries since the last result. This can be indicative of critical risk issues that may require your urgent attention.

> NEW! ZetaSafe has a new logo! Hope you like this change as much as we do as we are proud to be part of the Micad family.

Other optimisations - We constantly monitor and adapt ZetaSafe for speed, performance & security.

ZetaSafe status and updates can be accessed here or by simply clicking the 'System Status' link at the bottom the website. New alerts will show as a notification bar on the web page.
Apr 2, 08:55 UTC
Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
Completed - The scheduled maintenance has been completed.
Mar 26, 14:15 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 24, 14:10 UTC
Scheduled -

We have taken the decision to redirect our development resources, to focus solely on features and functions specifically designed to help you most efficiently manage key aspects of your schedules and testing, which are subject to rapid and unpredictable change during this challenging time.

Please be assured that ZetaSafe and Micad are working together to best support all our clients. If there is anything else we can do to support you, please don't hesitate to get in touch.




> Act on Selected/All - Mass Asset Status Change

We understand that sometimes there is the need to temporarily suspend or even permanently deactivate your assets on mass, especially in the current climate where entire sites are being shut down. We have added this feature to ZetaSafe Administrators.

If you choose to temporarily suspend your assets, you can set a reactivation date which will bring the asset back online on this date whilst restarting tasks which have had a schedule in the last 5 years.


> Bulk 'Could Not Completes (CNC)'

We are seeing our clients and service providers increasingly unable to carry out compliance checks due to reasons such as: no access to site, limited resources and other tasks taking priority (such as additional deep cleaning in hospitals).

In response to this, we have developed a new feature which allows us to import a reason for non-completion across multiple tasks and assets at once (CNC). This marks your schedules visibility within ZetaSafe with the reason you couldn’t complete the task. Saving you time and allowing you to focus on urgent tasks.

If you need further information on this, please get in touch with support@zetasafe.com.


> Rolling Schedules

Rolling Schedules have been implemented to enable, in particular, protective filter change management and outlet flushing to enabling maximum program flexibility on bacteria control and compliance checking regimes.


>Free Web Based Training

We'd like to offer free web based training for staff who may not be as familiar with ZetaSafe whilst covering for others.


> Synchronisation of ZetaMobile Data

Please always ensure you:

> Follow best practice guidelines with regards to synchronising ZetaMobile.
> Do not leave data on devices for a prolonged period of time.


Other optimisations - We constantly monitor and adapt ZetaSafe for speed, performance & security.

ZetaSafe status and updates can be accessed here or by simply clicking the 'System Status' link at the bottom the website. New alerts will show as a notification bar on the web page.

Thank you,

ZetaSafe
Mar 24, 14:10 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 10:02 UTC
Scheduled - The latest version of ZetaSurvey for iOS has been released. Please synchronise your data and update the app.
- Bugfixes
Mar 26, 10:01 UTC
Mar 25, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.