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ZetaSafe publishes up-to-date information on service availability on this site. Visit any time to get current status information, or "Subscribe to System Updates" to setup automatic notifications of issues by email. If you are experiencing an availability or performance issue that is not described below, please inform us at support@zetasafe.com
Website
Operational
Report Generation
Operational
Ad-hoc and Scheduled Reports
Email Delivery
Operational
The sending of reports, notes, password resets and other system emails.
ZetaMobile
Operational
Android and iOS Mobile Application including Syncing with ZetaSafe.
ZetaSurvey
Operational
Android and iOS Mobile Application including Syncing with ZetaSafe.
Other Services and REST APIs
Operational
PlanetFM Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Notice of ZetaSafe Scheduled Maintenance – Reporting Infrastructure Update - 29th September 2023 at 03:00 BST (02:00 GMT)
Sep 29, 2023 03:00-06:00 BST
Our team are upgrading the infrastructure that hosts the ZetaSafe reporting services on the 29th September 2023 at 03:00 BST (02:00 GMT).
To perform this upgrade, we will need to take the ZetaSafe reporting services offline for a period of time.
We expect that ZetaSafe ad-hoc and auto-scheduled reports will be unavailable for a maximum of three (3) hours but we expect that it may be completed before this time.
During this maintenance window, ZetaSafe Web & ZetaMobile will be generally available, although we would envisage that overall service performance may be noticeably slower during this period and of course, there will be no reporting available.
We thank you in advance for your patience and apologise for any inconvenience.
If you have any questions, please contact your Account Manager.
Posted on Sep 26, 2023 - 09:54 BST
To perform this upgrade, we will need to take the ZetaSafe reporting services offline for a period of time.
We expect that ZetaSafe ad-hoc and auto-scheduled reports will be unavailable for a maximum of three (3) hours but we expect that it may be completed before this time.
During this maintenance window, ZetaSafe Web & ZetaMobile will be generally available, although we would envisage that overall service performance may be noticeably slower during this period and of course, there will be no reporting available.
We thank you in advance for your patience and apologise for any inconvenience.
If you have any questions, please contact your Account Manager.
Posted on Sep 26, 2023 - 09:54 BST